Accident and Emergency Departments and 999 services are exactly that - for serious emergency cases. An emergency is a critical or life-threatening situation that may include loss of consciousness, severe chest pain, head injury or loss of blood. People who use these services for minor problems may prevent others with life-threatening conditions from getting the immediate care that they need.
If the situation is less critical and you are unsure what to do, call NHS 111 which is a 24 hour health advice line staffed by nurses and health information advisors. The telephone number for NHS 111 is 1-1-1. Calls from mobiles and landlines are free. For more information about this service visit www.nhs.uk/111.
The Patient Advice and Liaison Service (PALS) can provide confidential on-the-spot advice and support helping you to sort out any concerns that you may have about the care that we provide, guiding you through the different services available from the NHS. You can call on FREEPHONE 0800 587241.
In addition, patients may utilise the NHS Walk-in Centre, Dewsbury & District Hospital, Halifax Road, Dewsbury WF13 4HS. Tel: 01924 816201/816200. The centre is open 9.00am - 6.30pm Monday to Friday and can deal with minor illnesses, wounds and general health advice.