Appointments

 

On-line Appointment Booking and On-line Prescription Requests

We are now offering patients a new facility to BOOK APPOINTMENTS and to request REPEAT PRESCRIPTIONS directly through our clinical software system.

Patients must register for this facility by calling in person at Reception and requesting a User ID and Password. You may then use the link below to access your on-line record.

https://SystmOnline.tpp-uk.com

GPs across the UK and those in North Kirklees have seen an unprecedented increase in demand for appointments in recent years. Wellington House Surgery recognise the concern patients experience when having difficulty making an appointment.

We have given much thought as to how we can address this, allowing for our limited resources and have devised a change to our GP booking procedure which will provide for the maximum number of available GP appointments in a 48 hour period, i.e. for booking today and tomorrow (or the next working day).

With effect from 2 March 2015, GP appointments will be released at 08.00 each morning; patients may book a GP appointment for the same day or the following working day ONLY by telephone (01924 669960), by calling in person at either Batley or Birstall surgery or by booking online at the same time.

Appointments to see the Practice Nurses for long term condition management, smoking cessation or travel advice, or to see the Health Care Assistant for blood tests, blood pressure checks or weight management, may still be booked up to six weeks in advance.

We use a computerised appointments system and all consultations are by appointment only where appropriate for the doctor, nurse or midwife.

If you cannot keep your appointment please cancel it as soon as possible so that it can be offered to someone else.

We try hard to run to time but unexpected illnesses and complications can cause delays. The receptionists will try to keep you informed.

Each appointment made is for that individual only. Any additional persons wishing to consult a doctor should make a separate appointment.

Wellington House - Henrietta Street, Batley, WF17 5DN
Branch Surgery - Bond Street, Birstall, WF17 9EX
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